Rima
ProductWorkflows & Review

Route case-manager work to enrolled-agent review.

Case managers complete the work and request sign-off. Enrolled agents review the source material, edit when needed, approve, or return the work with notes.

  • Review source documents beside the prepared form
  • Edit values and approve completed work
  • Return work to the case manager with specific notes
Prepare the work in Rima

Prepare the work and resolve flagged items

  • Review files in Run
  • Resolve extraction and form-review flags
  • Request EA approval when ready

Send the work to the right reviewer

  • Choose approving colleague
  • Add reviewer context
  • Notify with direct Run link
Request approval modal

Keep pending approvals in one queue

Reviewer task queue
Review prepared form

Review the prepared form against its sources

  • Compare prepared form with sources
  • Edit values without leaving review workspace
  • Resolve flags and finalize

Every decision remains attached to the Run

  • Track review task creation
  • Record resolved flags and approvals
  • Preserve completed Run history
Run Start
Run timeline start
Final Approval
Run timeline approval

See the review handoff in context.

Walk through how a case manager requests sign-off and how an enrolled agent reviews the work.

Book a demo